Addressing Parity Violations
December 2016
A complimentary Parity Complaint Registry and Appeal Resource has been launched by the Kennedy Forum to help consumers, providers, advocates and others gather valuable information and access resources to prepare to register a complaint or an appeal with a health plan or regulatory agency when a denial of care for mental health or addiction services has occurred. By registering your complaint with the site, you can help them identify, collect and document basic information to use to go to regulators and health plans to get solutions. The data will also help the Kenney Forum study regional and national trends on the types of complaints that are being filed regarding parity violations. Note: This complaint registry is not a substitution for the appeals process under your insurance policy. If you need to appeal a coverage decision, follow the procedure outlined in your policy or contact Department of Managed Health Care or the Department of Insurancefor assistance.