2025-2027 Strategic Plan- Technology Integration
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2025-2027 Strategic Plan- Technology Integration

Strategic Plan 2025-2027

Category
Technology Integration
GOAL
Goal
Leverage advanced technology and AI to enhance operations, member services, and industry leadership.
OBJECTIVES
Objectives

  1. Explore and educate on AI’s ethical and practical role. in psychotherapy
  2. Enhance CAMFT’s website. and technological infrastructure to elevate the member experience.
  3.  Promote responsible technology utilization among members.

OUTCOME
Outcome

RUN – * Update CAMFT’s Code of Ethics to include AI considerations. Educate membership on AI’s ethical and practical role in psychotherapy.
* Transition The Therapist to an engaging digital offering..

GROW – Enact AI/technology strategy within CAMFT operations to enhance service provided to membership..

TRANSFORM – Utilize technology to streamline access to therapy for clients, simplify practice for therapists, and enhance the member experience.

DEI Lens
DEI
Assess accessibility to technology and potential (racial, gender, ableist, etc.) biases
METRIC -
Refined annually

Metric
Achieve a member utilization rate of 20% for The Therapist magazine by 12/31/27. Achieve a Member Satisfaction rating of 82% by 12/31/27. Pending data and impact assessment, deploy a large language module for increased membership value.
BUDGET
$930K