The California Peer-Run Warm Line has officially opened, offering free non-emergency emotional support and referrals to anyone in the state via telephone or instant messaging.

The California Peer-Run Warm Line is toll free: 1-855-845-7415

The line will initially be staffed:
Mondays to Fridays: 7:00 am – 11:00 pm
Saturdays: 7:00 am – 3:00 pm
Sundays: 7:00 am – 9:00 pm

This service is made possible because of a state budget allocation of $10.8 million over three years, championed by Governor Newsom, State Senator Scott Wiener (D-San Francisco) and Assembly Budget Committee Chair Phil Ting (D-San Francisco).

"When addressing issues surrounding health, the conversation must also include emotional wellness. This new state resource builds on our current mental health system by serving a population that is not in crisis but still in need of support," said Ting.

The call center is scheduled to ramp up to 24/7 service by the end of the year and expects about 25,000 calls a year. This new mental health line builds upon the city-funded San Francisco Peer-Run Warm Line, which opened in 2014 and is run by the Mental Health Association of San Francisco (MHASF). Past callers expressed concerns over interpersonal relationships, anxiety, panic, depression and alcohol/drug use.

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